In one of my earlier jobs, I worked in the HR section for a while. Apart from other things, we dealt with performance appraisals. Based on appraisals, annual character role entries used to be made in personal files of officials. These entries played a key role regarding decisions related to career growth of officials, particularly in matters such as promotion. Appraisal done by immediate supervisors located in different locations, used to be finally endorsed by the Managing Director. I noted that all appraisals had to end with a remark ‘Integrity certified’. Being the last remark, it meant a lot: other things/contributions meant nothing, if a person did not work with integrity.
Once we were getting the MD’s final remarks on annual character roles of officials. In case of an officer, known for his excellent knowledge of work and was vast experience, the MD wrote, “An excellent officer, very competent, but I did not find that he used his expertise in the interest of the organization. Therefore, integrity not certified”. This remark stays with me till date. What a good test of integrity of people at workplace!
We can watch actions and decisions of people at workplaces. If they reflect the interest of organizational goal and objectives, of stakeholders, of consumers… they work with integrity. On the other hand, if self-interest is paramount, convenience is a motive of action/decision, application to address critical issues is not found, we can form an impression about integrity of people around us. In this context, 360 degree appraisal makes more sense rather than appraisals only by the boss/supervisors. Colleagues see a person’s conduct on a daily basis. Smaller acts covey more about integrity rather than one-off decision/act, which may not give the real picture.
I am sure my colleagues, particularly my Secretary, are the second best judge of my integrity. But I am the best judge. I know my intentions. I know what is driving my action/decisions. I know if I am truthful, honest and ethical.
… we are the best judge of our integrity. The acid test still remains the same. Do we apply our knowledge/expertise in the interest of organization? A regular introspection will help find the answer, and of course the remedial action.